Center for Teaching and Learning

Frequently Asked Questions (FAQs): Students 5

• Clear Browsing History and Update Chrome
• How to convert Pages doc to Microsoft Word doc on Mac
• Microsoft Office Software (Word, PowerPoint, Excel)
• Exporting a PDF of a PowerPoint Presentation Document
• Pearson Support Resources for Students

Password Support for Students 1

• Student Password Help

Blackboard Tips for Students 9

• Getting Started in Online and Blended Classes
• Blackboard Ultra Orientation Videos
• Blackboard Ultra User Tips
• Testing in Blackboard Ultra - Best practices for students
• Uploading an Assignment to the Blackboard Ultra Drop Box

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Respondus LockDown Browser for Students 1

• Respondus LockDown Browser for Students in Blackboard Ultra

Accessibility (ADA, Section 508, Blackboard Ally) 5

• Overview of Digital Accessibility, WCAG, and Ally
• How to Check the Ally Accessibility Score in Blackboard Ultra
• Accessibility: Training and Resources
• Creating Accessible Documents
• Accessibility: PowerPoint Real Time Automatic Captioning

Blackboard Support 23

• Blackboard Resources for New Faculty
• TCSG/GOLD Blackboard Ultra Faculty Support Articles
• Ultra Builder and Course Manager Access
• Blackboard Ultra Base Navigation (UBN) Landing Page
• Blackboard Ultra - What is a Master?

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Blackboard Gradebook 10

• Faculty Handbook: Gradebook Requirements (Minimum Use)
• Blackboard Ultra Gradebook Set-Up
• Blackboard Ultra Gradebook Video Series
• Blackboard Gradebook View Options
• Blackboard Ultra Gradebook Checklist

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Beginning and End Term Procedures 4

• Course Prep: Prior to First Day Checklist
• Confirm your Grade Schema Before Submitting Grades
• Exit Student Preview in Blackboard Before Submitting Grades
• Submit Grades to Banner (Formerly known as ILP Grade Push Process)

Miscellaneous How To 7

• Work Requests: How to submit
• Sending an Encrypted Email in Outlook
• Obtaining Learning Objectives from the Knowledge Management System (KMS)
• Course Alignment and Course Mapping
• Pacing Guide

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Password Support for Faculty 1

• Faculty/Staff Password Help

Professional Development 12

• Professional Development: Procedure
• Faculty and Staff Development Register for a Session
• Faculty and Staff Development Drop a Session
• Faculty and Staff Development Add your Own Credit
• Faculty and Staff Development History

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Simple Syllabus 10

• Simple Syllabus Overview
• Simple Syllabus Level-1: College-Wide
• Simple Syllabus Level-2: Master Syllabi
• Simple Syllabus Level-3: Course Syllabus
• Simple Syllabus: Building the Syllabus

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Technology for Faculty 5

• Clear Touch Displays and Snowflake Software
• Connect and Use the Meeting Owl Camera with WebEx
• Echo360 ExamView to EchoExam - Importing Banks and Tests
• Technology Reservation: Equipment Use and Liability Statement
• YuJa Video Platform - Training and Support Resources

Frequently Asked Questions (FAQs): Faculty 1

• Films on Demand and Galileo

Solutions for Blackboard Errors 9

• Authentication and User Error Messages
• Blackboard Sign On Error
• Personal Computer Login Issue
• Error: Missing Content and Images
• Content: Error when adding third party content

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General Support 4

• Athens Technical College Resources
• Blackboard Third Party Vendor Links: Privacy, Technical Support, Accessibility
• Microsoft Office 365 - Getting Started
• Revised Blooms Taxonomy Process