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706-355-5080
Knowledge base
Student Support
Frequently Asked Questions (FAQs): Students
5
Clear Browsing History and Update Chrome
How to convert Pages doc to Microsoft Word doc on Mac
Microsoft Office Software (Word, PowerPoint, Excel)
Exporting a PDF of a PowerPoint Presentation Document
Pearson Support Resources for Students
Password Support for Students
1
Student Password Help
Blackboard Tips for Students
9
Getting Started in Online and Blended Classes
Blackboard Ultra Orientation Videos
Blackboard Ultra User Tips
Testing in Blackboard Ultra - Best practices for students
Athens Technical College Netiquette Guidelines
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Respondus LockDown Browser for Students
1
Respondus LockDown Browser for Students in Ultra
Faculty Support
Accessibility (ADA, Section 508, Blackboard Ally)
5
Overview of Digital Accessibility, WCAG, and Blackboard Ally
How to Check the Ally Accessibility Score in Blackboard Ultra
Accessibility: Training and Resources
Creating Accessible Documents
Accessibility: PowerPoint Real Time Automatic Captioning
Blackboard Support
23
Blackboard Resources for New Faculty
Blackboard Ultra - What is a Master?
Blackboard Ultra Base Navigation (UBN) Landing Page
Blackboard Ultra Course Content Structure
Using the Blackboard Ultra Template for Course Rebuild
View all 23
Blackboard Gradebook
9
Submit Grades to Banner in Ultra (Formerly ILP Grade Push Process)
Faculty Handbook: Gradebook Requirements (Minimum Use)
Blackboard Ultra Gradebook Set-Up
Blackboard Ultra Gradebook Video Series
Blackboard Ultra Gradebook Checklist
View all 9
Beginning and End Term Procedures
1
Course Prep: Prior to First Day Checklist
Miscellaneous How To
5
Work Requests: How to submit
Sending an Encrypted Email in Outlook
Obtaining Learning Objectives from the Knowledge Management System (KMS)
Setting Blackboard Accommodations
Course Alignment and Course Mapping
Password Support for Faculty
1
Faculty/Staff Password Help
Simple Syllabus
10
Simple Syllabus Overview
Simple Syllabus Level-1: College-Wide
Simple Syllabus Level-2: Master Syllabi
Simple Syllabus Level-3: Course Syllabus
Simple Syllabus: Building the Syllabus
View all 10
Technology for Faculty
5
Clear Touch Displays and Snowflake Software
Connect and Use the Meeting Owl Camera with WebEx
Echo360 ExamView to EchoExam - Importing Banks and Tests
Technology Reservation: Equipment Use and Liability Statement
YuJa Video Platform - Training and Support Resources
Professional Development
12
Faculty Forum 2023 - Presentations and Resources
Professional Development: Procedure
Blackboard Academy
Faculty and Staff Development Register for a Session
Faculty and Staff Development Drop a Session
View all 12
Frequently Asked Questions (FAQs): Faculty
3
SoftChalk Cloud Information and FAQ
Films on Demand and Galileo
Pacing Guide
FAQs: Students and Faculty
Solutions for Blackboard Errors
9
Content: Error when adding 3rd party content
Authentication and User Error Messages
Turnitin Error: Student redirected too many times (faculty solution)
Blackboard Sign On Error
Error: Missing Content and Images
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General Support
5
Athens Technical College Resources
Blackboard Third Party Vendor Links: Privacy, Technical Support, Accessibility
Microsoft Office 365 - Getting Started
Revised Blooms Taxonomy Process
Quality Matters (QM) Specific Review Standard (SRS) Placement Guide
Help Desk Software
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