Center for Teaching and Learning

Frequently Asked Questions (FAQs): Students 5

• Clear Browsing History and Update Chrome
• How to convert Pages doc to Microsoft Word doc on Mac
• Microsoft Office Software (Word, PowerPoint, Excel)
• Exporting a PDF of a PowerPoint Presentation Document
• Pearson Support Resources for Students

Password Support for Students 1

• Student Password Help

Blackboard Tips for Students 9

• Getting Started in Online and Blended Classes
• Blackboard Ultra Orientation Videos
• Blackboard Ultra User Tips
• Testing in Blackboard Ultra - Best practices for students
• Athens Technical College Netiquette Guidelines

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Respondus LockDown Browser for Students 1

• Respondus LockDown Browser for Students in Ultra

Accessibility (ADA, Section 508, Blackboard Ally) 5

• Overview of Digital Accessibility, WCAG, and Blackboard Ally
• How to Check the Ally Accessibility Score in Blackboard Ultra
• Accessibility: Training and Resources
• Creating Accessible Documents
• Accessibility: PowerPoint Real Time Automatic Captioning

Blackboard Support 23

• Blackboard Resources for New Faculty
• Blackboard Ultra - What is a Master?
• Blackboard Ultra Base Navigation (UBN) Landing Page
• Blackboard Ultra Course Content Structure
• Using the Blackboard Ultra Template for Course Rebuild

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Blackboard Gradebook 9

• Submit Grades to Banner in Ultra (Formerly ILP Grade Push Process)
• Faculty Handbook: Gradebook Requirements (Minimum Use)
• Blackboard Ultra Gradebook Set-Up
• Blackboard Ultra Gradebook Video Series
• Blackboard Ultra Gradebook Checklist

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Beginning and End Term Procedures 1

• Course Prep: Prior to First Day Checklist

Miscellaneous How To 5

• Work Requests: How to submit
• Sending an Encrypted Email in Outlook
• Obtaining Learning Objectives from the Knowledge Management System (KMS)
• Setting Blackboard Accommodations
• Course Alignment and Course Mapping

Password Support for Faculty 1

• Faculty/Staff Password Help

Simple Syllabus 10

• Simple Syllabus Overview
• Simple Syllabus Level-1: College-Wide
• Simple Syllabus Level-2: Master Syllabi
• Simple Syllabus Level-3: Course Syllabus
• Simple Syllabus: Building the Syllabus

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Technology for Faculty 5

• Clear Touch Displays and Snowflake Software
• Connect and Use the Meeting Owl Camera with WebEx
• Echo360 ExamView to EchoExam - Importing Banks and Tests
• Technology Reservation: Equipment Use and Liability Statement
• YuJa Video Platform - Training and Support Resources

Professional Development 12

• Faculty Forum 2023 - Presentations and Resources
• Professional Development: Procedure
• Blackboard Academy
• Faculty and Staff Development Register for a Session
• Faculty and Staff Development Drop a Session

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Frequently Asked Questions (FAQs): Faculty 3

• SoftChalk Cloud Information and FAQ
• Films on Demand and Galileo
• Pacing Guide

Solutions for Blackboard Errors 9

• Content: Error when adding 3rd party content
• Authentication and User Error Messages
• Turnitin Error: Student redirected too many times (faculty solution)
• Blackboard Sign On Error
• Error: Missing Content and Images

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General Support 5

• Athens Technical College Resources
• Blackboard Third Party Vendor Links: Privacy, Technical Support, Accessibility
• Microsoft Office 365 - Getting Started
• Revised Blooms Taxonomy Process
• Quality Matters (QM) Specific Review Standard (SRS) Placement Guide