YuJa Support
There are several support options available. Please review the materials provided below, and reach out to YuJa support https://support.yuja.com/hc/en-us with any questions.
Recording of GVTC YuJa training sessions, June 2024
TCSG - YuJa Introductory Training
Below are the support links provided from the Faculty Forum YuJa demonstration
- The recording from the ATC Faculty Forum, January 4, 2024.
- Video of the basic workflow for the entirety of the YuJa Video Platform (Media Library)
- Guide on how to create a software recording capture.
- Guide on the Browser Capture Studio.
- How to manage your media items within the YuJa library.
- Guide on how to use the video editor.
- Guide on how to embed/access the Media Chooser within Blackboard.
- An article in regards to creating a course and group within YuJa.
- An overview of the Media Details (the individual video settings).
- An overview of the quizzes within YuJa (both Video and Playback).
- A guide on how to use the Media Player (this is the advanced console when watching your videos and the area where we included comments).
- Usage & Analytics page for instructors (not covered in the Faculty Forum demo). Keep in mind that some of the options may be hidden away from faculty members (i.e Institution reports). This section also houses the YuJa Gradebook as outlined in the guide.
Additional Information and Technical Support
Additional information is available on the TCSG/GOLD training website. Use the keyword YuJa to search the news.
For further assistance, please submit a Blackboard Support Request.