Athens Technical College, Center for Teaching and Learning

Issue: 3rd Party content does not load into the course when using Chrome Error: No error is received. Description:  Instructors have report...

When you are finished using Blackboard, it is important to logout instead of just closing your browser.  When you don't log out of Blackboard, an intern...

Issue: Turnitin error while using Chrome to upload a paper to Turnitin. Error: Redirect too many times Description: There is a known issue with usin...

This error can affect student and faculty users.  Please see the solution article at this link for more information: Blackboard Sign On Er...

Issue: Students and faculty receive an error message when attempting to log into Blackboard. Error: Blackboard Sign On Error Description: Blackboard...

Issue: Course content does not appear in the course.  This issue includes missing text, images, or pages not loading.   Tests, exams, My Grades, and the Gra...

Issue: Turnitin error while using Chrome to upload a paper to Turnitin. Error: Redirect too many times Description: There is a known issue with usin...

Issue: I can access Blackboard from my laptop computer when on campus, but receive an error when I try from home.  I can access BannerWeb and email from any...

Students are asked to access Blackboard using Google Chrome or Firefox.  However, some students are using Edge and having issues opening Microsoft Office at...