Blackboard Ultra Test Taking Tips

Take a practice test if the instructor has provided one.
Take the test on a true laptop or desktop computer. Do not use a mobile device to take your test.
Reboot the computer just before starting the test.
Clear the browser cache before starting the test. Instructions can be found here: Clear Browsing History
Make sure the web browser is the only application running on the computer while taking the test (frees up maximum resources for the browser).
Take the test on a wired connection where possible. Never use cellular connections to take a test.
If kicked out of the test due to a technical glitch, log back into the test immediately and continue. If this is not possible, inform the instructor immediately by email.
Be aware of any scheduled outages for system maintenance. These notices are posted on the Blackboard login screen in the Blackboard Maintenance Window module.

Additional Information and Technical Support

For further assistance, please submit a Blackboard Support Request.

Missy is the author of this solution article.

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