Issue 

Turnitin error while using Chrome to upload a paper to Turnitin.

Error

Redirect too many times

Description

There is a known issue with using Turnitin and Chrome after the latest version of Chrome is installed.  Students may receive a new licensing agreement popup that shows up as a gray box and states that the site has redirected them too many times. 

Resolution 

Students: To resolve the issue, accept the licensing agreement using Firefox.  Detailed instructions for students can be found here: Turnitin Error: Redirected too many times (student solution).

Faculty: A new Turnitin LTI is available under Build Content that does not have the issue with Chrome.  

Additional Information and Technical Support

For further assistance, please submit a Blackboard Support Request.