Issue

Students and faculty receive an error message when attempting to upload a file.

 

Error

Upload error.

 

Description

Students and faculty receive an error message when attempting to upload a file that exceeds the maximum allowed size of 250 MB.

 

Resolution

There are a few ways to resolve this issue.  Please check with your instructor to learn which method is preferred.

  1.  Save the file to your OneDrive account, and submit a link to the file in the assignment drop box.  Directions can be found at the link: One Drive: File share Settingsard 
  2.  Reduce the file size. Search the internet for ways to reduce the size of the file type you are using (Word, PowerPoint, PDF, etc.)


Additional Information and Technical Support

Additional information is available in the solution article Uploading an Assignment to the Blackboard Ultra Drop Box.

For further assistance, please submit a Blackboard Support Request.