Issue: Students and faculty receive an error message when attempting to upload a file.

 

Error: Upload error

 

Description: Students and faculty receive an error message when attempting to upload a file that exceeds the maximum allowed size of 250 MB.

 

Resolution: There are a few ways to resolve this issue.  Please check with your instructor to learn which method is preferred.

 

  1. Save the file to your OneDrive account, and submit a link to the file in the assignment drop box.  Directions can be found at this link: OneDrive: Share Large Files in Blackboard.
  2.  Reduce the file size – search the internet for ways to reduce the size of the file type you are using (Word, PowerPoint, PDF, etc.)